Effective Date: 02 Nov, 2024

At London Medic Lab, we strive to provide the highest quality blood testing services. If for any reason you are not satisfied with your experience, please review our return policy outlined below.

1. Cancellation of Appointments
You may cancel your appointment up to 24 hours in advance without penalty. To cancel, please contact us at info@londonmediclab.com or call us at 0203 841 0221. Cancellations made less than 24 hours before the appointment may incur a cancellation fee.

2. Refunds for Services
As our services involve the collection and processing of biological samples, we generally do not offer refunds once a service has been rendered. If you believe there was an error in the service provided, please contact us directly. We will review your case and may offer a refund or alternative solutions based on the circumstances.

3. Quality Assurance
London Medic Lab is committed to quality and accuracy in all testing services. If you receive results that you believe are inaccurate, please reach out to our customer service team. We will investigate your concerns thoroughly and take necessary actions, which may include re-testing at no additional charge.

4. Contact for Returns and Inquiries
For any questions regarding cancellations, refunds, or our return policy, please contact us at:
info@londonmediclab.com